When registering for the services, we collect certain information from you. The information includes your full names, email address, work deadlines, and any other means of communication. The information we collect is purely made to make our service delivery better and flawless. We use this information to notify you about any changes that we may decide to effect on the website or any new services that we may deem exciting for you. We understand how sensitive personal data is, and therefore we employ different tactics and measures to ensure that your personal information is safe.
Data security and retention
We are committed to ensuring that your information is protected from unauthorized access. We also encourage our clients to protect them by ensuring that they do not share their pins, passwords, or any other sign-in mechanisms with other people. Note that even though we have put in place the best protection methods, there is no method that is entirely safe on the internet, and therefore we keep on looking for new ways to ensure that your data is secure.
On data retention, we retain the information we collect from you for the period that your account is active. When you close your account with us, your information is automatically erased from our database. We only keep information that we deem essential in service delivery. We, therefore, do everything possible to ensure that there is data integrity.
When we can share your personal information with third parties
We ensure that your personal information is kept away from third parties. However, there are circumstances when we can share your personal information with third parties. These circumstances include:
- When your information is required by the government, a government agency, or a court of law for different reasons, the government can ask for your input. Note that there is nothing we can do to stop a government or the court from obtaining information about you.
- We can also share your information with some of our service providers. Note that our service providers can come across your information when we are working to improve our services. However, all our service providers sign a non-disclosure agreement with us. We also monitor all their services to ensure that they stick to what they are expected to do.
- We can also transfer your personal information to our security providers should we notice a security breach. This is to protect unauthorized people from accessing your personal information.
- In case of a merger, acquisition, or bankruptcy, your information can also be transferred. However, in such a case, we first notify you to decide whether to continue using the same service or to close the account.
Links to third-party websites
Information not considered as personal data
Note that we do not consider information such as comments on our website and reviews as personal information. Therefore when you write a comment or a review, it will be displayed on this website. What is more, should you write a blog concerning our service or the industry we operate in, that specific information will also not be considered personal information.